Palladium Hotel Group – Covid Testing Update
In response to the need of the market to continue supporting the traveler during these trying times, we are pleased to announce the inclusion of COVID-19 antigen testing on-property at no cost (until April 4th, 2021) to guests traveling to the U.S., as accepted per CDC U.S. travel regulations on January 26th, 2021 .
On-site property testing will be administered by certified labs and hospitals in partnership with our in-house Doctors committed to provide a first-rate health care service for travelers staying at any of our destinations in Mexico, Jamaica, and Dominican Republic.
Test results will be received the same day in written format as required by the CDC. Guests should contact the Front Desk at each resort upon arrival to schedule testing, which is required to be done 3 days prior to the date of departure.
Please know that we will have both tests available on property, whether is the antigen test, or the PCR test for guests traveling to countries that do not accept the antigen test and require PCR testing. Our Front Desk Team will help you coordinate facilitate testing provided by third-party providers, whether it is in or off-property.
If a guest receives a positive test while on property that prevents departure, our Stay Safe Plus FREE Health Insurance™ will enter into effect. The cost of quarantine at the property will be covered for up to 10 days. Extended stay due to quarantine includes the guest, who will be isolated; plus, up to 3 (three) travel companions sharing the same room.